NANA Regional Corporation Tier 3 Support Engineer in Scott AFB, Illinois

Tier 3 Support Engineer


Qivliq Federal Group , a wholly owned subsidiary of Akima, LLC, provides business management, policy support, and technology engineering services to federal civilian and Department of Defense clients. Our mission is to leverage our advanced IT capabilities to deliver difference-making solutions for our customers in the public sector.

The individual will migrate servers in support of a technical refresh effort. Our client is replacing aging data center equipment at many locations. Once new equipment is in place, our team will remotely migrate virtual servers from the old VMWare environment to the new environment. Following the server migrations, our team will operate and maintain the servers until handoff to an operations team. The individual may also be asked to troubleshoot unexpected problems or errors. He/She will also assist in developing procedures, checklists, and lessons learned for the server migrations. The individual may be required to patch security vulnerabilities, upgrade the firmware/BIOS of the new equipment, or perform any/all server administration tasks to complete server migrations.



  • Experience: 5 years of IT experience, specifically in network and systems design and integration into an enterprise environment. A BA/BS degree may substitute for 4 years of experience.

  • An active SECRET clearance

  • Certificates: DoD 8570.01-M IAT Level II certification and associated CE certificate

  • Knowledge of IA controls

  • Strong troubleshooting and conflict resolution skills


  • Prior DoD or USAF working environment experience a plus

  • Microsoft Certification such as MCSA, SCCM, Exchange

  • Experience/certification in one or more of the following services: Active Directory, Exchange, VMWare, SCCM, SCOM, TMG, Good Mobile

Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Information Technology

Primary Location: US-IL-Scott AFB

Shift: Day Job

Req ID: QIV00586