NANA Regional Corporation Tier 3 Support Engineer in Scott AFB, Illinois
Tier 3 Support Engineer
Qivliq Federal Group , a wholly owned subsidiary of Akima, LLC, provides business management, policy support, and technology engineering services to federal civilian and Department of Defense clients. Our mission is to leverage our advanced IT capabilities to deliver difference-making solutions for our customers in the public sector.
The individual will migrate servers in support of a technical refresh effort. Our client is replacing aging data center equipment at many locations. Once new equipment is in place, our team will remotely migrate virtual servers from the old VMWare environment to the new environment. Following the server migrations, our team will operate and maintain the servers until handoff to an operations team. The individual may also be asked to troubleshoot unexpected problems or errors. He/She will also assist in developing procedures, checklists, and lessons learned for the server migrations. The individual may be required to patch security vulnerabilities, upgrade the firmware/BIOS of the new equipment, or perform any/all server administration tasks to complete server migrations.
Experience: 5 years of IT experience, specifically in network and systems design and integration into an enterprise environment. A BA/BS degree may substitute for 4 years of experience.
An active SECRET clearance
Certificates: DoD 8570.01-M IAT Level II certification and associated CE certificate
Knowledge of IA controls
Strong troubleshooting and conflict resolution skills
Prior DoD or USAF working environment experience a plus
Microsoft Certification such as MCSA, SCCM, Exchange
Experience/certification in one or more of the following services: Active Directory, Exchange, VMWare, SCCM, SCOM, TMG, Good Mobile
Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.
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Job: Information Technology
Primary Location: US-IL-Scott AFB
Shift: Day Job
Req ID: QIV00586