NANA Regional Corporation Client Support Technician/Administrator (Secret Clearance Required) in Scott AFB, Illinois

Client Support Technician/Administrator (Secret Clearance Required)


TKC Global , a wholly owned subsidiary of Akima, LLC, is a technology solutions, program management and support company that collaborates with technology partners and the Federal Government to deliver IT, management, staffing, recruiting, contracting and logistics services. TKC Global's utilizes an innovative approach that ensures faster time-to-benefit and maximizes clients' return on investment.

Under general supervision, the individual:

- Assists with personal computer operating systems software and communication system software

- Designs, tests, and maintains personal computer systems

- Will be responsible for security, integrity, and reliability of personal computer systems

- Tests and integrates new hardware, systems and modifications to existing equipment and systems

- Performs research/investigations, analysis, design, testing, and installation of supported hardware and software

- Schedules installation of new hardware and software and modifications to existing systems

- Monitors performance of hardware and its capacity in all assigned locations.

- Recommends and implements enhancements to existing hardware and systems



  • Experience: 5 years of IT experience (A BS/BA can substitute for 4 years of experience), specifically in supporting users, workstations, servers, etc., in an enterprise environment

  • Active SECRET clearance

  • Certificates: DoD 8570.01-M IAT Level II certification (Security )

  • Knowledge of IA controls

  • Strong troubleshooting and conflict resolution skills

  • Initiative to research and resolve unusual technical issues

  • In-depth knowledge of one or more of the identified areas of responsibility


  • Prior DoD or USAF working environment experience a plus

  • Active Directory experience

  • Experience, vendor training, and/or certification in one or more of the following services:Active Directory, Exchange, Office 365, Skype for Business, SharePoint, VMware, SCCM, SCOM, TMG, Mobile Technologies (Blackberry, AirWatch, Acronis, etc.)

  • Scripting/PowerShell

  • Remedy Incident Management and Change Management

Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Information Technology

Primary Location: US-IL-Scott AFB

Shift: Day Job

Req ID: GLO00521