NANA Regional Corporation Detention Officer in Miami, Florida

Detention Officer


AGS specializes in compliant, innovative, and efficient detention management, health services, and records and document management services. AGS safeguards some of the most demanding missions facing key federal agencies including the Department of Homeland Security and the U.S. Air Force.

JOB SUMMARY:The Detention Officer is responsible to ensure the safety and security of detainees in custody, acting in accordance with the highest ethical standards at all times, and ensuring a spirit of fairness and integrity in the on-going execution of their duties.


  • Performs duties related to the detention, processing, safeguarding, security, escort and transport of detainees as required in the contract

  • Exercises surveillance and control over detainees, and maintains order and discipline;

  • Attends to housing, feeding, and the physical well-being of detainees, 24 hours a day.

  • Enforces rules and regulations of the detention facility

  • Provides care, custody and control of detainees

  • Removes detainees from holding areas using proper restraints and security measures;

  • Guards detainees at deportation or exclusion hearings, during transport, while receiving medical care and when and other duties as assigned

  • Performs all work duties and activities in accordance with organization policies and procedures

  • Follows company-wide safety policies and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the Officer Handbook and other Company Safety Policies

  • Perform other duties as assigned


  • Able to speak, read, write and understand English. Must concisely and accurately write narratives of incidents and prepare written reports

  • Ability to pass and maintain the medical and physical testing requirements and standards

  • Exercises judgment and uses discretion in dealing with first response to any and all situations. Following required training, incumbent must demonstrate proficiency in methods and techniques of securing and controlling detainees

  • Incumbent must maintain physical fitness standards and proficiency with firearms and issued and other special equipment


  • Commitment to Excellence- Identifies what needs to be accomplished and takes action to achieve a standard of excellence beyond job expectations

  • Corporate Values- Understands, embraces, and integrates Akima corporate values into everyday duties and responsibilities

  • Customer Service- Identifies and responds to current and future needs by providing excellent service to internal and external customers

  • Safety and Security- Promotes a safe work environment for co-workers and customers

  • Teamwork- Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization



  • Speak, read, write, and understand English

  • Must maintain physical fitness standards and must be able to pass and maintain required physical testing requirements and standards which includes:

  • Must be able to lift heavy object up to 50lbs frequently and up to 70lbs occasionally

  • Must be able to push a wheel chair bound individual weighing up to 300 lbs and helping individual in and out of chair

  • Must be able to bend, stoop, crawl, kneel, twisting, reaching overhead and climb stairs, ladders and slopes periodically

  • Must be able to pass a medical examination and meet health requirements

  • Must be able to stand and walk for long periods of time – minimum 4 hours

  • Must be at least 21 years of age and a US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years

  • Must possess a high school diploma or equivalent (GED)

  • Must have the ability to pass a criminal background and consumer credit check (no criminal record) to obtain and maintain a DHS/ICE government clearance

  • Must be able to pass all pre-employment and random drug tests

  • Must be able to pass a medical examination and meet health requirements

  • Must possess a valid state driver's license or CDL

  • You must possess or ability to obtain a state security guard license (D) from the State of Florida

  • Maintain current/physical residency in the continental United States


One year of Military, Security, Law Enforcement, or Corrections experience demonstrating the following:

  • Ability to greet and deal tactfully and professionally with the general public

  • Must be willing to work shift hours to include, evening, nights, weekends and holidays

  • Must attend and pass defensive tactics training

  • Capability of following and interpreting/understanding written and verbal orders, policies and regulations, printed rules and regulations, detailed written orders, training instructions and materials, and are able to compose written and oral reports

  • Ability to exercise good judgment: courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities

  • Ability to maintain poise and self-control during potential emergencies and unexpected situations that may involve mental and physical stress such as disturbances, altercations, fires, and building evacuations

  • Ability to concisely and accurately prepare and write narratives of incidents and other written reports

  • Must be able to exercises judgment and use discretion in dealing with first response to any and all situations

  • Must have the ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross cultural perspective

  • Must be able to demonstrate proficiency in methods and techniques of securing and controlling detainees by following required training, policy and procedure

  • Must maintain proficiency with any special equipment used for your position

  • Must maintain a professional personal appearance, calm demeanor, and discretion with confidential information

  • Must possess a high degree of integrity, accountability

  • Must adhere to the American Correctional Association and DHS ICE National Detention Standards at all times


  • Bilingual

  • Associate or Bachelor level degree in Criminal Justice or related field

WORKING ENVIRONMENT: The incumbent’s duties are performed in a detention facility environment; working with a wide variety of people from different cultures, backgrounds and speaking various languages, while performing multiple functions.

PHYSICAL DEMANDS: The incumbent is required to work the majority of hours in an indoor/outdoor detention center environment, standing and walking the majority of time, while maintaining a degree of physical fitness to manage firefighting equipment and other equipment, lift heavy objects (1-70 lbs.) and respond quickly to changes in work demands, emerging situations and emergencies.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.


We are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, protected veteran, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or 571-353-7053. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance. Please do not use the dedicated phone number above to call on the status of your job application if you do not require accessibility assistance or an accommodation. Reasonable accommodation requests are considered on a case-by-case basis.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Security, Intelligence & Defense Analysis

Primary Location: US-FL-Miami

Schedule: Part-time

Shift: Day Job

Req ID: AGS00635