NANA Regional Corporation Telecommunication Technician in Falls Church, Virginia

Telecommunication Technician

Description

TUVA provides turnkey solutions that offer better systems, tools, and methods to further your goals, reduce costs, and streamline operations. From requirements analysis, design, and implementation to operations and training TUVA’s personnel are well-versed in best practices across Enterprise IT, Mission Support Services, and Specialized Technologies.

Responsibilities Include:

Telecommunication Technician to install and maintain various types of electronic communication systems to include NIPR and SIPR desk phones (Avaya), call pickup numbers, voicemail, group numbers, 1-800 numbers, air card connectivity, Government Emergency Telecommunications Services (GETS), Blackberry devices, Apple IOS devices, Secure Terminal Equipment (STE), wireless hotspots and Automated Call Distribution (ACD) programs. Also responsible for management of telecom services, collaborating with vendors, troubleshooting of telecom operational issues, as well as resolving telecom issues.Responsibilities also encompass the management, tracking and resolution of support tickets in Remedy and producing reports. Additionally, will be responsible to participate in the “After Hours Duty Support” process.

Qualifications

Required Qualifications:

  • Must have a high school diploma or G.E.D.

  • Excellent communication and customer supports skills a must

  • Knowledge of VPN is required

  • Must be a US Citizen, with the ability to obtain a DoD Secret clearance.

Desired:

  • Bachelor’s degree is preferred

  • Experience with Verizon wireless services preferred

  • Experience with Remedy ticketing system is preferred

  • Active DoD Secret clearance is preferred

Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Information Technology

Primary Location: US-VA-Falls Church

Schedule: Full-time

Shift: Day Job

Req ID: TUV00761