NANA Regional Corporation Senior General IT Support Specialist in Colorado Springs, Colorado

Senior General IT Support Specialist

Description

Our IT Support Specialist will:

  • Provide end-user assistance at the workstation or docking stations, and perform troubleshooting and repair services for all hardware and software issues, movement of and re-installation of IT assets during personnel moves, changes and deletions to deployed IT assets, printers, scanners, and other peripherals. The IT Support Specialist shall provide IT support for intermittent off-site activities such as conventions, seminars, boards, and training.

  • Provide web support customer for web requests assigned through the a ticketing system each month. Requests include content changes, addition of graphics, posting of Web sites, file transfer protocol sites web designs, web page formats, file and directory structures, and updates to the interactive touch screen kiosks for web-based solutions including web page graphical design for SharePoint Web Sites for approximately 60 web pages.​

  • Test, implement, and manage Internet, Intranet, and Extranet activities, including management of Web sites

Our IT Support Specialist will:Provide end-user assistance at the workstation or docking stations, and perform troubleshooting and repair services for all hardware and software issues, movement of and re-installation of IT assets during personnel moves, changes and deletions to deployed IT assets, printers, scanners, and other peripherals. The IT Support Specialist shall provide IT support for intermittent off-site activities such as conventions, seminars, boards, and training.Provide web support customer for web requests assigned through the a ticketing system each month. Requests include content changes, addition of graphics, posting of Web sites, file transfer protocol sites web designs, web page formats, file and directory structures, and updates to the interactive touch screen kiosks for web-based solutions including web page graphical design for SharePoint Web Sites for approximately 60 web pages.​Test, implement, and manage Internet, Intranet, and Extranet activities, including management of Web sites

Qualifications

  • 3 years directly related work experience

  • Demonstrated work experience in testing implementing, and managing Internet, Intranet, and Extranet activities, including management of Web sites

  • Demonstrated experience providing web support for requests assigned through the a ticketing system

  • Demonstrated experience delivering on requests that include content changes, addition of graphics, posting of Web sites, file transfer protocol sites web designs, web page formats, file and directory structures, and updates to the interactive touch screen kiosks for web-based solutions including web page graphical design for SharePoint Web Sites.​

  • Active Secret Clearance

  • Active Comptia Security certification

  • Active computing environment certification (i.e. Windows OS certification – Windows 7 or 10)

  • Experience providing IT support in a military environment

Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Information Technology

Primary Location: US-CO-Colorado Springs

Schedule: Full-time

Shift: Day Job

Req ID: RIV00297