NANA Regional Corporation Catering & Banquet Lead - UAA in Anchorage, Alaska

Catering & Banquet Lead - UAA

Description

About NMS

Built on a culture of safety and integrity, NMS delivers award-winning, integrated support services to a variety of clientsin food service, facilities management, camp services, security and hotel management in Alaska and the continental U.S. We are proud to serve not only our original oilfield clients, but also clients from federal, state and local governments, corporate facilities, healthcare institutions, schools and universities, manufacturing centers, and the transportation and telecommunications industry.Our clients have peace of mind knowing we are committed to delivering best-in-class service, and we bring creativity, technology and experience to every project. Our mission is to provide management and support services at a level of quality, value, safety and expertise beyond our clients’ expectations. At NMS, we expect our employees to fulfill that mission in every aspect of their work.

Summary

The Catering and Banquet Lead is responsible for assisting the Catering Manager and Catering Department with the overall managerial direction for all catering activities and services required for the University and offsite division catering services.

Essential Duties and Responsibilities

  • Assist with making sure all assigned catering activities and services are provided in a high quality, consistent, and cost-effective manner.

  • Helps implement catering procedures.

  • Measures the performance of assigned activities.

  • Provide the highest quality of delivery and banquet service to the customer at all times.

  • Performs a wide variety of basic duties while filling in for others, responding to and handling special workload requirements, projects, or events.

  • Must be able to load required catering equipment and food into vehicles for transport, unload, set up and pick up for events both on UAA campus, as well as to some areas in the Anchorage Offsite locations. We offer full service Catering 12 months a year.

  • This person must be able to complete the same high quality service and delivery at extreme cold temperatures.

  • This position may have to work some Holidays and Many Weekends.

  • Must be available to work variable and split shifts Monday – Sunday starting at 5:00 AM until closing.

  • Must be able to read and interpret Event Forms and Pull Sheets.

  • Must have excellent communication and customer service skills.

  • Prepares and serves food and refreshments at social, corporate and other events.

  • Arranges tables and decorations.

  • Assists occasionally with prep of hors d’oeuvres, condiments, dessert trays etc.

  • Plans or participates in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers.

  • Excellent skills in attention to detail and time management.

  • Assists with staff directions, assigning split shifts, breaks etc. to minimize overtime and help with labor costs.

  • Directs and coordinates the promotion of new services.

  • Tracks delivery and pick up times, to achieve optimum efficiency of operations.

  • Supports an active safety program.

  • Continuously seeks to improve the quality of assigned activities.

  • Leads and develops assigned personnel to keep them informed and motivated.

  • Assists with serving food to guests, washing, packing dishes, and utensils for removal to catering establishments.

  • Assist manage with counseling and coaching of employees.

  • This position is responsible for the supervision of staff.

  • Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

Minimum Requirements

  • High school or GED equivalent.

  • Municipality of Anchorage Food Handlers Card or ServSafe contingent up on 30 days of hire.

  • At least three (3) years of directly related supervisory experience in catering, food service or the hospitality field.

  • Must have Training for Alcohol Professionals (TAP) certification; or have been formally trained in alcohol management/serving.

  • Must be 21 years of age or older to serve and prepare alcohol.

  • A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.

  • Contract requires employees to speak, understand, read and write English.

Working Conditions and Physical Requirements

Weather: Indoors, environmentally controlled.

Noise level: The noise level in the work environment is usually mild to moderate.

Description of environment: This is a kitchen environment located on a facility setting.

Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift. Infrequently required to sit, crouch or crawl. Must frequently lift and/or move up to 35lbs

Competencies

Dedication to understanding & exceeding customer expectations

The ability to effectively accomplish service objectives with a send of urgency.

Able to effectively organize people and service activities.

Able to balance multiple activities with an attention to detail.

Daily client contact is required as is an outgoing personality and calm demeanor.

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.

Required Language

Equal Opportunity Employer/Shareholder Preference

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status or any other characteristic protected by applicable law.NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law.

It is NMS policy to conduct background checks, drug testing and a physical assessment, as applicable, once an offer has been accepted, in accordance with company and/or contract requirements.

Accommodation Request

If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.

To request an accommodation by telephone, contact us at: 1-800-478-2000

To request an accommodation by email, contact us atrecruiting@nana.com

Job: Food Preparation & Service

Company: NANA Management Services

Primary Location: US-AK-Anchorage

Shift: Variable

Closing Date (Period for Applying) - External: May 10, 2018, 11:59:00 PM

Req ID: FOO00677