NANA Regional Corporation Desktop Support/ADPE Technician (Kuwait) in Kuwait
Desktop Support/ADPE Technician (Kuwait)
Five Rivers Services, LLC (FRS) provides full-spectrum communications, information technology (IT), network operations, video teleconferencing (VTC), audiovisual, multimedia, and command, control, communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) services and solutions to Department of Defense, Federal Government agencies, and the commercial sector. Currently, FRS operates in Iraq, Afghanistan, Kuwait, Djibouti, and several continental U.S. locations. Careers@FiveRiversServices.com
Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.
REQUIRED JOB ACTIVITIES:
1. Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.
2. Installs and configures network printers.
3. Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
4. Joins client computers to Microsoft Active Directory domains.
5. Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
6. Installs, configures, and maintains security software on military computer systems.
7. Repairs and maintains desktop and laptop hardware.
8. Performs other duties as assigned.
High school diploma or GED.
Requires six (6) years of experience relating to automation equipment repair.
Must have a working knowledge of Microsoft Office software.
Demonstrated strong customer service skills are mandatory.
Must have an active Secret clearance, US citizenship is required.
This position requires candidates to adhere to DoD 8570.01-M.
All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
IAT I Baseline: A ce, CASP, CCNA Security, CISA, CISSP (or Associate), GSEC, GCED, GCIH, Network ce, Security ce, SSCP CE: MCP, MTA, MCTS, MCSA System Administrator: Windows Server 2003, MCITP Support
Technician: Windows 7, MCITP Server Administrator: Windows Server 2008, MCITP Enterprise Administrator: Windows Server 2008, MCITP Virtualization Administrator Windows Server 2008 R2, MCSA Windows Server 2008, MCSA Windows Server 2012, MCSE Server Administrator: Windows Server 2003, MCSE Desktop Infrastructure 2012, MCSE Server Infrastructure 2012, MCSE Private Cloud 2012, Server , VCP 4, VCP 5
We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
AN EQUAL OPPORTUNITY EMPLOYER
We are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.
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In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.
Job: Information Technology
Primary Location: Kuwait
Shift: Day Job
Req ID: FIV00964