NANA Regional Corporation Mass Warning Notification SME in Aberdeen, Maryland

Mass Warning Notification SME


Akima, LLC’s four Business Groups and their operating companies represent an uncommonly broad array of specialized talents, technologies, domain expertise and proven program success at some of the most visible and demanding implementations across all of government and industry. Driven by mission priorities and the most stringent business metrics, budget constraints and best practice models, Akima companies successfully support their customers at every critical point across a project’s lifecycle—from strategy, design, and development through operations, management, migration and maintenance. The result: streamlined project implementation, aggressive cost control and the clearest line of sight to consistently superior mission outcomes.

Cloud Lake, LLC is a subsidiary of Akima, LLC. Cloud Lake, LLC is a provider of services to today’s Big Data and Cloud market with one crucial difference: our services are highly-specialized, data-centric services. This enables us to focus laser like on helping our government and commercial customers quickly and cost effectively harvest, analyze and leverage the greatest possible value from the increasingly vast amounts of data they are acquiring and need to manage.

To learn more about Cloud Lake visit our website at or

This position is responsible for planning & transitioning our client’s legacy network infrastructure to private clouds. Perform O&M of the private clouds post transition.

Key Responsibilities

Sustain at least 76 US Army MWN locations using Blackboard, MIR3/OnSolve, AtHoc and/or Alerts! a GOTS effort.

Serves as server administrator for a cloud based effort using a VMWare offering.

Install, configure and manage customers’ server software and systems via hardware replacement, backups, patching, and when accepted upgrades for all infrastructure resources.

Develop and maintain standard operating procedures for private and public cloud environments

Diagnoses and troubleshoots problems with the private and public cloud environments and implements: cloud services support, cloud operations, and security all private cloud operations

Evaluates products and upgrades for appropriateness.

Executes tasks defined in the project plans, schedules, design, development, integration, securing, documentation and deployment of using best practices in cloud computing methodologies and standards.

Assist in the discovery process by capturing legacy requirements that must be transitioned to the new environments.

Develop and implements functionality based on provided guidance and requirements for private and public cloud services

Establish and comply with organizational standards and frameworks

Post development activities include Operations and Management (O&M) support. Compliance with all CM processes and procedures as elements evolved from dev to test to prod.

Collect and provide data/metrics that support any required SLA, MOU and MOAs.

Utilize metrics to generate queries that will provide weekly, monthly, quarterly and yearly customer reports.

Coordinates with change management in collaboration with organizational governance


Education and Experience


Minimum of five (5) years Windows and UNIX server O&M sustainment for a large organization or PSAP.

Demonstrated various operating systems Administration skills on various operating systems and VMWare server configuration and management.

Demonstrated experience managing a large scale or diverse MWN system(s) using AtHoc, MIR3, Blackboard, etc. AtHoc and MIR3/OnSolve a plus

Demonstrated experience in securing IT resources per government regulations; to include, working change requests or new development through DIACAP C&A or RMF A&A processes.

Ability to work flexible hours and be on-call 24/7 to travel under short notice.

Education: High School Diploma or G.E.D.

Must have or be able to obtain a Secret clearance.


3-5 years’ experience installing and supporting MWN solutions via development or O&M sustainment support.

3-5 years’ SME with certifications with AtHoc and/or MIR3/OnSolve

3-5 years’ Windows ##, RedHat and Ubuntu O/S experience. Certification(s) and/or lead experience a plus

3-5 years’ experience with Athoc Interactive Warning System (IWS) or Alerts! a plus.

3-5 years’ experienced with remote management of resources

3-5 years’ experience with various operating system versions on the VMware platform a plus

2 years’ Experience working in the Agile methodology

2 years’ Experience working Application Development and Operations teams

2 years’ PowerShell script or equivalent demonstrated experience

2 years’ Experience with software development tools

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Information Technology

Primary Location: US-MD-Aberdeen

Schedule: Full-time

Shift: Day Job

Req ID: CLO00159